Holds

How do I place an item on hold?
To place an item on hold, search the online catalogue for an item you are interested in. Click the green 'Place Hold' button to the right of the i...
Thu, 30 Jul, 2026 at 4:43 PM
How do I know where I am in line for my hold?
To view your place in the holds queue, log in to your online MyBPL account through the website: Select 'Log In / My BPL' in the upper right corne...
Thu, 30 Jul, 2026 at 4:55 PM
How do I know when to pick up my hold?
To view your hold pick-up date, log in to your online library account through the BPL website: Select 'Login / My BPL' in the upper right corner o...
Thu, 30 Jul, 2026 at 4:52 PM
How do I cancel my hold?
To cancel a hold, login to your online My BPL library account through the BPL website: Select Login / My BPL in the upper right corner of the website. ent...
Thu, 30 Jul, 2026 at 4:58 PM
How do I pause my hold?
If you do not want an item on hold to become available for you just yet, you can temporarily pause your hold. This maintains your place in line but once you...
Thu, 30 Jul, 2026 at 5:04 PM
How do I resume my paused hold?
To resume/reactivate your paused hold, log in to your online MY BPL account through the website: Select Log In/My BPL in the upper right corner of the web...
Wed, 8 Mar, 2023 at 3:12 PM
What does “in transit” mean?
When an item you have requested to borrow is at a branch that’s not your preferred pick-up location, we need to get it there. While the item is travelling t...
Sat, 30 Dec, 2023 at 11:35 AM
How long does it take to receive a hold if the item is currently available at the library?
Our staff work through retrieving the list of items on hold throughout the day. The list refreshes and updates in real time as customers place holds.   ...
Sat, 30 Dec, 2023 at 11:42 AM
What ID do I need to pick up someone else's holds?
If you want to pick up someone else's hold (such as a neighbour, spouse, or family member), you will need that person's BPL card number. As long as ...
Thu, 30 Jul, 2026 at 4:01 PM
Why can’t I place any more holds?
There are two main reasons why you can’t place any more holds: You have reached your maximum holds limit. Every member may place up to 100 holds on their ...
Wed, 8 Mar, 2023 at 3:04 PM