A $15.75 fee is applied to all cancellations.
Refunds, net of the fee, will be applied in 3-5 business days to the credit card used at the time of requesting a rental. An email to confirm the cancellation will be sent from donotreply@bpl.on.ca.
No refund will be issued if the cancellation is:
- Less than 168 hours (7 days) notice for changes of cancellations to Centennial Hall bookings.
- Less than 96 hours (4 days) notice for changes or cancellations to all other room rentals.