https://bpl.freshdesk.com/support/home 2025-11-30T08:01:20+00:00 always 1.0 https://bpl.freshdesk.com/support/solutions 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000287433 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000287483 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000378369 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000378401 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000378404 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000378410 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000378411 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000385824 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000388589 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000389441 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/67000390069 2025-11-30T08:01:20+00:00 always 0.8 https://bpl.freshdesk.com/support/solutions/folders/67000422783 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000515399 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000515403 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000515421 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557083 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557132 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557133 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557144 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557145 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557146 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557148 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557152 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000557153 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000558398 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000568017 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000568817 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000568818 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000572965 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000573662 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000577259 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000577261 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000578217 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000578481 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000580392 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000580393 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000580395 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000581780 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000581781 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/folders/67000583089 2025-11-30T08:01:20+00:00 always 0.64 https://bpl.freshdesk.com/support/solutions/articles/67000587790-how-can-i-renew-my-items-online- 2023-03-09T01:47:08+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000587791-why-can-t-i-renew-an-item-online- 2023-09-01T19:19:45+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000587792-how-do-i-place-an-item-on-hold- 2023-09-01T19:21:06+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000587793-how-do-i-know-where-i-am-in-line-for-my-hold- 2023-03-09T01:43:19+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000587794-how-do-i-know-when-to-pick-up-my-hold- 2023-03-09T01:44:18+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000587795-how-do-i-cancel-my-hold- 2023-03-09T01:20:51+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000587796-do-you-charge-overdue-fines- 2023-12-30T22:27:02+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000587797-what-happens-when-my-items-are-very-overdue- 2023-11-04T02:20:24+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000587798-why-do-i-see-a-replacement-fee-billed-to-my-account- 2023-12-30T22:28:22+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645826-where-can-i-find-my-due-dates- 2024-03-19T01:38:43+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645827-i-received-an-overdue-notice-for-an-item-i-already-returned-can-you-check-on-this- 2023-12-30T21:57:43+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645828-how-long-does-it-take-to-receive-a-hold-if-the-item-is-currently-available-at-the-library- 2023-12-30T22:12:36+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645829-why-can-t-i-place-any-more-holds- 2023-03-09T01:34:03+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645830-what-does-no-items-requestable-request-denied-mean-when-i-try-to-place-a-hold- 2023-03-09T01:38:00+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645831-what-does-in-transit-mean- 2023-12-30T22:05:54+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645832-why-can-t-i-place-holds-on-the-hayden-or-kilbride-school-collection- 2023-12-30T22:14:25+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645833-i-ve-had-an-item-on-hold-with-0-copies-are-you-going-to-purchase-it- 2023-12-30T22:19:14+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645836-my-library-barcode-is-not-recognized-when-i-try-to-log-in- 2023-09-01T19:25:36+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645837-how-do-i-sign-up-for-a-library-card- 2023-03-09T01:52:35+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645838-can-i-sign-up-for-a-library-card-online- 2023-03-09T02:18:11+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645839-i-lost-my-library-card-how-do-i-get-a-replacement- 2023-03-09T01:56:16+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645840-i-m-a-hamilton-public-library-cardholder-can-i-borrow-from-bpl- 2024-03-06T02:15:10+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645841-i-m-a-halton-hills-milton-or-oakville-cardholder-can-i-borrow-from-bpl- 2023-03-09T02:09:18+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645842-why-can-t-i-access-eresources-at-bpl- 2023-03-09T02:13:04+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645843-i-forgot-my-pin-and-or-library-card-number- 2023-09-01T19:26:44+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645844-i-never-set-up-a-pin-how-do-i-know-what-it-is- 2023-09-01T19:33:17+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645845-how-do-i-log-in-to-my-account- 2023-03-09T02:22:48+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645846-how-do-i-change-my-email-address-for-notifications- 2023-09-01T19:34:01+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645847-what-is-the-for-later-shelf- 2023-03-09T02:27:04+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645849-the-library-doesn-t-have-the-item-i-want-can-bpl-borrow-it-from-another-library-for-me- 2023-07-06T20:49:06+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645850-how-do-i-suggest-an-item-for-the-library-to-purchase- 2023-07-06T20:50:25+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645851-the-item-i-want-to-borrow-is-lost-or-missing-will-you-reorder-it- 2023-07-06T21:04:03+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645852-where-do-i-find-a-list-of-the-newest-books-and-movies- 2023-07-06T21:01:54+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645853-how-do-i-search-for-program-information- 2023-03-09T03:08:40+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645854-how-do-i-search-for-information-about-the-library- 2023-03-09T03:06:38+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645855-how-do-i-search-for-an-author-or-a-specific-title- 2023-03-09T03:50:17+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645856-how-do-i-search-for-feature-films- 2023-03-09T03:56:19+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000645857-how-do-i-search-for-a-specific-format-such-as-large-print-or-daisy- 2023-03-09T04:27:48+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647561-how-do-i-start-borrowing-ebooks- 2023-05-03T22:44:05+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647562-how-do-i-renew-my-ebook- 2021-05-05T19:42:58+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647563-how-do-i-return-my-ebook- 2021-05-05T19:45:54+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647564-how-do-i-borrow-ebooks-from-bpl-s-partner-libraries- 2023-05-03T22:31:01+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647565-why-don-t-i-see-an-approximate-wait-time-for-the-item-i-placed-on-hold- 2021-05-05T19:49:47+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647566-how-do-i-access-digital-magazines- 2023-09-01T19:37:16+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647567-how-can-i-make-the-type-size-larger-in-a-digital-magazine- 2021-05-05T19:53:35+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647572-how-do-i-register-for-hoopla- 2021-05-11T20:21:09+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647573-how-long-are-titles-available-to-view-after-checkout- 2025-01-17T21:01:54+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647574-i-forgot-my-password-how-do-i-reset-it- 2021-04-28T19:37:35+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647575-how-do-i-find-the-items-that-i-have-currently-borrowed- 2021-04-28T19:38:03+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647576-how-many-items-can-i-borrow-from-hoopla- 2024-04-27T01:54:57+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647577-why-can-t-i-borrow-an-item-that-s-listed-as-being-available-in-hoopla- 2021-04-28T19:38:53+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647578-why-can-t-i-view-newspapers-anymore- 2021-04-28T19:41:14+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647579-why-can-t-i-can-t-find-the-globe-mail- 2021-05-05T20:21:57+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647580-can-i-use-ancestry-ca-from-home- 2023-09-01T19:39:23+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647583-i-m-an-author-publisher-and-i-would-like-the-library-to-add-my-book-to-your-collection- 2023-03-09T05:16:52+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647584-do-you-accept-donations-of-used-books-movies-or-music-cds- 2023-08-23T01:58:29+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000647585-can-i-donate-money-to-the-library-in-memory-of-someone- 2023-03-09T05:55:38+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000662560-i-lost-damaged-a-library-item-what-do-i-do- 2023-12-30T22:02:45+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000665485-why-can-t-i-place-a-hold-on-a-daisy-book- 2021-05-11T05:22:42+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000665922-how-do-i-pause-my-hold- 2023-12-30T22:22:34+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000665924-how-do-i-resume-my-paused-hold- 2023-03-09T01:42:31+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000666558-how-do-i-find-book-recommendations-for-children- 2023-03-09T04:50:13+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000666559-how-do-i-find-book-recommendations-for-teens- 2023-03-09T04:46:58+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000666560-how-do-i-find-book-recommendations-for-adults- 2023-03-09T05:11:50+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000670099-how-do-i-search-for-program-information- 2023-03-09T05:21:39+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000670104-will-the-library-partner-with-me-or-my-organization-to-host-a-program- 2023-09-24T19:13:36+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000670386-how-do-i-register-for-a-program- 2023-03-09T05:41:27+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000670388-how-do-i-attend-a-program-on-zoom- 2023-03-09T05:48:13+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000684184-i-have-an-older-ipad-and-can-no-longer-access-libby-what-do-i-do- 2021-10-07T20:11:11+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000692454-i-want-to-borrow-books-but-my-library-card-is-blocked-what-do-i-do- 2023-09-01T19:26:23+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000692597-do-you-hire-students-to-work-or-volunteer-at-the-library- 2025-09-18T19:49:36+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000697053-is-there-quiet-space-at-the-library- 2025-09-18T21:00:26+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714956-what-s-the-difference-between-room-rental-rates- 2024-12-14T00:57:43+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714961-how-do-i-rent-a-room- 2025-01-06T18:35:11+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714963-how-far-in-advance-can-i-rent-a-room- 2025-01-06T18:36:56+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714965-what-s-included-with-my-room-rental- 2024-12-14T03:31:03+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714966-who-sets-up-the-room- 2024-12-14T01:19:42+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714967-what-devices-are-compatible-with-smart-tv-hybrid-meeting-technology-and-projector- 2024-12-14T03:34:06+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714968-how-do-i-get-my-receipt-for-my-room-rental- 2024-12-14T01:20:53+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714970-can-i-have-more-people-attending-than-the-room-capacity-states- 2023-01-25T02:49:46+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714971-are-food-drinks-and-candles-allowed-in-a-rented-room- 2024-12-14T01:21:45+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714972-is-there-a-fee-to-cancel-my-room-booking- 2025-01-06T18:44:32+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000714974-how-do-i-cancel-my-room-rental- 2025-01-06T20:44:11+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000715100-where-can-i-find-room-prices-and-capacities- 2024-12-14T01:13:45+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000719809-i-m-not-getting-email-about-my-holds-to-pick-up-or-overdue-items-what-should-i-do- 2024-01-16T23:12:43+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000721267-can-i-donate-a-puzzle-to-the-library-for-the-collection- 2023-07-06T21:24:09+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000721268-why-are-there-more-puzzle-pieces-than-expected-in-the-box- 2023-07-06T21:19:21+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000721271-how-do-i-find-the-puzzles-in-the-catalogue- 2023-07-06T21:31:31+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000721272-what-happens-if-i-assemble-a-puzzle-and-find-that-it-is-missing-pieces- 2023-07-06T21:32:48+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000721273-what-do-i-do-if-i-find-a-piece-after-returning-the-puzzle- 2023-07-06T21:34:50+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000722632-why-has-my-ebook-hold-disappeared- 2023-12-30T22:18:15+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000723316-how-do-i-make-changes-to-my-room-rental- 2025-11-26T22:43:47+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000723320-can-i-use-apple-technology-in-the-rental-rooms- 2024-06-03T20:56:59+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000727015-the-ebook-i-borrowed-on-overdrive-won-t-appear-on-my-kobo 2023-12-02T23:58:00+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000739425-i-am-represent-an-author-will-the-library-partner-with-me-to-host-a-program- 2024-10-19T01:48:12+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000740061-how-can-i-pay-fees-charges-on-my-account- 2024-11-23T03:35:50+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000740062-can-you-post-my-poster-flyer-on-your-bulletin-board- 2024-11-23T03:39:35+05:30 always 0.512 https://bpl.freshdesk.com/support/solutions/articles/67000740063-can-i-use-hoopla-on-my-kindle- 2024-11-23T03:41:29+05:30 always 0.512 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